830-792-6552
212 G St. West
Kerrville, TX 78028
KerrTex Motors - Return Policy
Last Updated: November 18, 2025
At KerrTex Motors, we are committed to transparency and customer satisfaction. Because we sell pre-owned vehicles, all sales include thorough inspections, documented history reports, and the opportunity for customers to test drive, inspect, and ask any questions prior to purchase. The return policy outlined below helps ensure fairness and clarity for all customers.
1. All Vehicle Sales Are Final
All used vehicle purchases at KerrTex Motors are final.
We do not offer returns, exchanges, or refunds once a vehicle has been purchased, delivered, or driven off the lot.
This policy applies to all used vehicles regardless of:
2. Pre-Purchase Inspections Encouraged
Customers are welcome to arrange a pre-purchase inspection (PPI) by a licensed mechanic of their choice. The cost of any PPI is the sole responsibility of the buyer.
PPIs must be completed prior to finalizing the sale.
3. Test Drives & Vehicle History Reports
Before purchasing a vehicle, customers are given the opportunity to:
We encourage buyers to carefully review all available information before making a decision.
4. “As-Is” Vehicle Sales
Unless otherwise specified in writing, all vehicles are sold “AS IS”, meaning:
If a warranty is purchased through a third-party warranty provider, claims must be handled directly through that provider.
5. Deposits
Deposits made to hold a vehicle may be:
If a customer chooses not to proceed with the purchase, KerrTex Motors reserves the right to retain the deposit.
6. Title & Documentation Issues
If a title or documentation issue arises that prevents KerrTex Motors from completing the sale, the dealership will refund the customer in full.
Contact Us
If you have any questions regarding our return policy, please call us at 830-792-6552 or send us an email at: kerrtexenterprise@gmail.com.